Webinar Registration
Quality Improvement in Health Care Panel:
Patient and Provider Experiences with Virtual Care in Saskatchewan during the COVID-19 Pandemic and Beyond
August 6, 2020   |   7:00 p.m.
Session Information
Ask your questions or share your insights!
The COVID-19 pandemic has sparked innovation, collaboration and is changing how Saskatchewan health care is delivered. In efforts to keep care safe and accessible, there was an uptake in virtual care. It was invaluable in keeping both physicians and patients safe while maintaining high-quality care.
During this hour and 40-minute event, a panel of patients, providers, and health system leaders will share their experiences and explore the impact of virtual care in Saskatchewan from a quality improvement perspective.
Please note, this event will be recorded for future publication.
Following this webinar, participants will be able to:
Develop a common understanding of virtual care
Provide examples of how providers are using, and patients are receiving, virtual care in Saskatchewan
Through the lens of quality, understand what is working well and identify challenges in delivering and/or receiving care virtually
Identify opportunities, and key considerations, as virtual care continues in the future
Register now!


Steven Lewis, Moderator
Steven Lewis is a Canadian health policy and health services research consultant, Adjunct Professor of Health Policy at Simon Fraser University, and Clinical Professor in the Department of Community Health and Epidemiology at the University of Saskatchewan. He thinks, reads, writes, speaks and occasionally teaches about health and public policy, distributive justice, factors that influence individual values, choices and behaviours, and what makes systems work effectively. He currently lives in Melbourne, Australia with his partner, who got a job offer she couldn’t refuse.
Dr. Paul Acheampong, Panelist
Dr. Acheampong is a Specialist Physician in General Medicine, Hypertension, Stroke Medicine, Clinical Pharmacology and Therapeutics. He has broad research interests in these areas as well as in quality improvement and service development projects. Dr. Acheampong has carried out a province-wide survey of physicians' use of virtual care and is currently running a province-wide patients' equivalent. He is excited about the prospects of using  virtual care to improve access to quality health care and in harnessing its socioeconomic benefits. 
Heather Dyck, Patient Partner
Heather is actively pursuing better health care and better health for the people of Saskatchewan through involvement in Patient Oriented Research, SCPOR Patient Partner Advisory Council, SCPOR Oversight Committee, SHA local Advisory Councils in the Prince Albert Area, and whatever other opportunities present themselves. She lives with MS and Arthritis and journeyed through two different dementia diagnosis with her parents, giving her a particular interest in rural seniors health.

Gordon Mayer has been a Patient Family Advisor (PFA) with the Saskatchewan Health Authority for the past 3 years. He is proud to play an active role in sharing his experiences and ideas to help create change in the system. Gordon has gained a lot of knowledge about the system with his underlying health issues and hip replacement--a journey which included 15 operations and two-years of hospital and homecare. As a current user of virtual care, Gordon views the pandemic as an opportunity to improve the system even further and, as a PFA, looks forward to supporting this work moving forward. 

Gordon Mayer, Patient Partner
Dr. Ivar Mendez, Panelist
Fred H. Wigmore Professor and Provincial Head of Surgery at the University of Saskatchewan and Saskatchewan Health Authority. As a Clinician/Scientist, Dr. Mendez’ research focus is in functional neurosurgery, brain repair,stem cells, virtual care and remote presence robotic technology. For the past decade, he has worked in the use of remote-presence robotic technology. His work in robotics has focused in rural and remote health care with particular emphasis in improving health care access to First Nations communities. During the COVID-19 pandemic Dr. Mendez’s team has deployed remote presence technology to provide clinical services for pediatric acute care, long term facilities, acute pediatric psychiatry and telerobotic ultrasonography across Saskatchewan.
Dr. Janet Tootoosis, Panelist
Presently, Dr. Tootoosis is a Clinical Associate Professor in the College of Medicine at the University of Saskatchewan.  She works as a Site Director for the North Battleford Family Medicine Residency training program and as the Director of Post Graduate Rural Education for the UofS Department of Academic Family Medicine.  Dr. Tootoosis owns and operates North Battleford Medical Clinic Inc., where she maintains a primary care practice alongside 10 incredible colleagues.     
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